how it works

  • add to cart

    Select "Try at Home" when adding your pieces to the cart. You can add up to 4 pieces.

  • checkout

    We place a temporary hold on the full amount to reserve your pieces. It will appear as pending in your account, not paid. Nothing is charged until you decide.

  • try at home

    Once your order arrives, you have 3 days to try it on at home. Take your time, check the fit, do a little mirror twirl and decide what’s staying.

  • complete your order

    We'll send access to your Customer Portal, where you can finalise your order in a few simple steps. You're only charged for the pieces you keep.

returns

Returning pieces is simple:

  1. Log into the Customer Portal using the link below, or the link in the email or text message we sent you.
  2. Follow the prompts to select the pieces you'd like to return.
  3. Once you've completed your return in the portal, we'll email you a prepaid return label.
  4. Print the label, attach it to your parcel, and drop it at your local Australia Post.

Returns must be posted within 3 days of completing your order.
If you return any pieces from your order, a $15 restocking fee will apply.

why try at home?

  • find your perfect fit

    Not sure which size or style is right for you? Try a few options side-by-side and find the one that feels just right.

  • try on in total comfort

    Try different tops, bottoms, sizes and combinations together before deciding on your favourites.

  • mix, match & compare

    Try different tops, bottoms, sizes and combinations together before deciding on your favourites.

  • only keep what you love

    Once you've found your winners, pay for the pieces you love and send the rest back.

try at home. keep what you love.

FAQs

You can choose up to 4 pieces to try at home. Torn between two sizes? Not sure which top you’ll love most? Add a few options and try them side-by-side!

Please note: items marked as “Last Pieces” are not eligible for the try at home service.

You’ll have 3 days from when your parcel arrives to try everything on, have a little mix + match session and decide what you’d like to keep.

You won’t be charged for your Try at Home pieces upfront. Once you’ve decided what you’re keeping, simply complete your order and you’ll only be charged for those pieces.

When you check out with Try at Home, you’ll enter your payment details as usual. We then place an authorisation on your card for the order total to confirm the payment method is valid. This is not a charge, and no funds leave your account. The amount will appear as pending, not paid, and simply holds the total until you decide what to keep.

When you place your Try at Home order, you may see a temporary authorisation for the full order amount on your card.

Don’t worry - this isn’t a charge. It simply confirms the funds are available while you try everything on. Once you’ve made your choices, you’ll only be charged for the pieces you keep.

Yes - that’s one of the best things about Try at Home!

If you’re between sizes, comparing two tops or just can’t decide which bottoms you’ll love most, order a couple of options and see what feels best on you.

Absolutely! We highly encourage a little at-home mix + matching. 🌈

Try different combinations, sizes and styles together and find the Sheila May combo that feels just right.

There’s no fee to use Try at Home - you’ll simply pay for the pieces you decide to keep.

If you’re returning any pieces to us, a flat $15 return shipping + restocking fee applies to cover your return postage. Whether you’re sending back one piece or all four, it’s still just $15.

Once you’ve decided what you’re keeping, complete your order through the Try at Home portal and follow the steps to return the rest.

We’ll provide your return shipping label, so you can pack everything up and send it back to us. 

Please treat your Sheila Mays with a little love while you’re deciding. 💛

Underwear must be worn when trying on swimwear, and all tags and hygiene labels need to remain attached.

Please also take care to keep pieces free from makeup, fake tan, deodorant marks, pet hair or other marks. If you’re sending something back, fold it neatly and pop it back into its original packaging.

All returned pieces need to come back to us in their original, unworn condition with tags and hygiene labels still attached.

If an item comes back marked, damaged, with pet hair, odours or other signs of wear, we may not be able to accept the return and you will be charged for that piece.

Make sure you jump into your Try at Home portal within your 3-day trial period to let us know what you’re keeping and what you’re sending back.

If your trial period expires before you make your selections, your order may be automatically finalised and you will be charged for all pieces in your order.

Yes, you can use a discount code, but it must be applied at the time of the initial order.

Enter your discount code at checkout before completing your order details.

The discount will be reflected in the final amount you pay for any items you decide to keep.

Try at Home is available on selected, full-price Sheila May Swim pieces only. If you don’t see the Try at Home option on a product, that particular piece isn’t currently available for home try-on.

This service is currently only available for orders within Australia.

Try at Home takes a little holiday during our storewide sales! 🌴

With stock moving super quickly during these events, we temporarily switch off Try at Home to make sure we can keep everything running smoothly.

Don’t worry - it’ll be back once the sale wraps up!

TRY BEFORE YOU BUY
Try up to 4 items
Home try-on
 
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Welcome back to the store page. Here's what to do next:
Step 1:
Browse items you'd like to order
Step 2:
Use the 'Add to Cart' button to add your new exchange items to the cart.
Step 3:
Checkout as usual with the same email or phone number to complete your exchange order.
left to place order
Please note: Processing your exchange may take up to one minute after placing your order.